The overwhelming demand turned the virtual queue opening into a lottery drawing. So pretty much everyone visiting the park that day did. There was no cost to guests for trying for a spot in the Rise virtual queue.
That's what made the virtual queue for Rise of the Resistance so frustrating to so many fans. It's reasonable, even necessary, for parks to look for alternatives to physical stand-by queues for attractions that generate waits that long.īut the problem with virtual queues - and most other line-skipped schemes - is that they allow people effectively to clone themselves by waiting for more than one attraction at the same time. After six hours, they may have blown half their day park. After two or three hours in a queue, people need bathroom breaks. Theme parks bear a responsibility not just to keep their guests safe, but to keep them as comfortable as possible within an often-crowded environment, as well. It's certain that Rise of the Resistance's wait time would have been much, much longer than a couple of hours had Disney opened the attraction with a stand-by queue instead of a virtual one. It's not fair to compare demand months after an attraction's opening with demand immediately after a much-hyped ride's debut. So was Disney wrong to use a virtual queue for Rise? At mid-day today, the ever-crowded Radiator Springs Racers still had a higher posted wait time that Rise of the Resistance. While Rise has had long wait times on both coasts, they have not been out of line with other high-demand attractions at the Disneyland and Walt Disney World resorts.
The switch at Disneyland appears to be mirroring the earlier change at Disney's Hollywood Studios, where the Walt Disney World installation of Star Wars: Rise of the Resistance dropped its virtual queue earlier this year. But wait times have not been unreasonable, with a 120-minute wait soon after park opening this morning dropping to 90 minutes at mid-day, according to the Disneyland app. As one might have expected, thousands of fans have rushed to the Galaxy's Edge attraction at park opening each morning, with the line of waiting guests spilling over into Critter Country and even Frontierland.
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